Your wish is our command! If your order contains all necessary details, such as full address and payment details, we try to ship your package the same day. Please allow a shipping time up to 6 working days (depending on the country you live in).
Additional to the total value of goods, we charge a service and shipping fee. Its rate depends on the total weight of the ordered goods, the chosen payment method, and the delivery country. The service and shipping fee contains the costs for save package, insurance, and postal rates. The total sum is always visible during the ordering process.
Service and shipping fees in detail:
Zone 1
Zone 1
Zone 2
Zone 3
Zone 4
Zone 5
Zone 6
DE
DE (Overnight)
BeNeLux, DK,
Switzerland
BG, CY, CZ,
USA
Russia
FR, GB, AT,
Norway
EE, EI, GR,
Japan
SE, SF, ES
Liechtenstein
IS, HU, IT,
Canary Isles
LT, LV, MT,
Overseas
PO, PT, RO,
SI, SK, SM,
VA
Direct debit, credit card, PayPal, instant electronic remittance
1 CD or DVD
2,90 Euro
15,00 Euro
4,90 Euro
4,90 Euro
14,90 Euro
19,90 Euro
only
2 - 4 CDs/DVDs
4,90 Euro
18,00 Euro
6,90 Euro
6,90 Euro
14,90 Euro
19,90 Euro
DHL
5 - 8 CDs/DVDs
4,90 Euro
18,00 Euro
8,90 Euro
8,90 Euro
16,90 Euro
19,90 Euro
from
9 CDs/DVDs + more
6,90 Euro
25,00 Euro
11,90 Euro
16,90 Euro
18,90 Euro
19,90 Euro
65,00 Euro
Cash on delivery (only within Germany):
shipping charge (Zone 1) + 4.60 Euro C.O.D. charge + 2.00 Euro postal fees
For shippings outside the European Community, our additional export fee is 6,90 Euro.
Customers from outside Europe will receive a special offer including shipping terms, which depend very much on weight and country specific copyright fees. If you do not find your country in the menu during the ordering process, please contact us via contact@audiofactory.de.
If deduction payment cannot be accomplished due to your responsibility (incorrect information concerning your account, dishonoured check or account etc.) we charge an extra fee of 9.00 Euro.
For every email order we will mail an order confirmation.
If you do not receive an order confirmation email, please contact us, as your order might not have been forwarded to us properly.
If an item cannot be supplied, we will inform you in return. Therefore, please do not forget to give us your correct phone or email address!